Fixlore
Maintenance records for factories

When a machine stops, see what fixed it last time.

Fixlore keeps a record of every breakdown your engineers fix. Whoever is on shift when it happens again can look it up at the machine, on their phone, and get on with the repair.

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A made-up example of a closed job card.

Why we built it

Most breakdowns have happened before.

Somebody on site has usually fixed this fault already. The trouble is finding out what they did. It was on a whiteboard that has since been wiped, or on a paper job sheet in a folder, or it's known only to an engineer who is on nights this week.

So the fault gets diagnosed again from the beginning, with the line standing.

Maintenance systems are supposed to solve this. In practice many of them ask for so much on every job that engineers stop filling them in, and an empty system helps nobody.

Fixlore asks an engineer for one thing when they close a job: what fixed it. Everything else is optional.

How it works

A sticker on the machine and a phone.

  1. Scan the machine's QR code. Each machine gets its own sticker. Anyone can scan it and report a problem. There is nothing to install, and reporting doesn't need a login.
  2. Fix it and write down what fixed it. The report becomes a job card for your engineers. To close it they write what fixed it. They can add photos, parts and time taken if they want to.
  3. Find it the next time. Scan that machine again and its past fixes come up. You can also search every fix on site, and the search copes with typos and with two people describing the same fault differently.
What's in it

The rest of a maintenance team's day is in there too.

Job cards
Breakdowns reported, picked up and closed with the fix. Open jobs are visible to everyone on site.
Planned maintenance
Tasks that come due every so many days or every so many running hours, whichever is first.
Shift handover
What broke, what was fixed and what is still open, written up for the next shift.
Condition monitoring
Vibration readings logged against ISO 20816 zones, with a warning when a machine moves into amber or red.
Manuals and drawings
Kept with the machine they belong to and searchable from the shop floor.
Parts used
Which parts and part numbers went into past repairs, taken from what engineers already wrote.
Reports for managers
Repeat faults, open jobs and overdue tasks, with spreadsheet downloads.
Velara, an AI assistant
You can ask about a fault in plain words. Velara answers from your own site's records first and says so when its advice is general. Every answer is marked as AI, and it will not help anyone bypass a guard or an interlock.
The Fix Library
Fixes can be shared between companies that use Fixlore, with names, sites and photos removed first. Your site can opt out.
Bringing old records in
Machines, job history and planned tasks can be imported from spreadsheets.
Who it's for

Factories with machines that stop and people who fix them.

If you're an engineer or technician, it's somewhere to check what was done last time before you open the panel, and a quick way to log a job without going back to a desk.

If you run the maintenance team, it shows which faults keep coming back, what is open and what servicing is overdue, without depending on who remembers.

If your company has several sites, each factory keeps its own records, and sister sites can choose to share fixes with each other.

It also suits training workshops, where apprentices can learn from the faults other people have already worked through.

Safety and your data

Some things we were careful about.

  • Velara reminds engineers to isolate before they work, and is built to refuse to help bypass guards, interlocks or other safety devices. Its answers are guidance only and can be wrong. Your site's isolation and permit-to-work rules, and a competent person's judgement, always come first.
  • Nothing the AI writes replaces what an engineer wrote. The original is always kept.
  • Each site's records are separate. People see their own site and nobody else's.
  • Names, emails and phone numbers are masked before anything is sent to the AI.
  • The app runs on a server in London, with encrypted backups and an activity log that shows if it has been tampered with.
  • Fixlore Ltd is registered with the Information Commissioner's Office. Our privacy notice has the detail.
About us

We work in maintenance ourselves.

Fixlore was started by someone who works in factory maintenance and got tired of watching good fixes disappear. An engineer would solve a problem on a Tuesday, and by the next time it happened nobody could say what had been done.

We are a small UK company. Fixlore is in trial at its first site now and we are taking on a few more factories. If you get in touch you will be talking to the person who built it.

Get in touch

Ask for a demo.

We'll show you Fixlore working and answer your questions. Pricing is per machine, so tell us roughly how many you have and we will give you a figure.

Book a demo

Or write to help@fixlore.co.uk. If you email us, we use your details only to reply to you about Fixlore. We don't add you to a mailing list or pass them on.